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Installation

Learn how to install and set up the FindCollectible extension in Chrome.

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Troubleshooting

Having issues? Find solutions to common problems and error messages.

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Contact Us

Can't find what you need? Reach out to our support team directly.

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Frequently Asked Questions

What is FindCollectible? +

FindCollectible is a Chrome browser extension that helps you find underpriced collectibles on eBay. It analyzes listings in real-time and compares prices against 90 days of sold data to show you if an item is a good deal, fairly priced, or overpriced.

How do I install the extension? +

Installing FindCollectible is easy:

  1. Visit the Chrome Web Store
  2. Click "Add to Chrome"
  3. Click "Add Extension" in the popup
  4. Pin the extension to your toolbar for easy access

No account required to start using the free version!

Is FindCollectible free? +

Yes! FindCollectible offers a free tier that includes:

  • 10 price lookups per day
  • Deal badges on eBay listings
  • Price comparison popups
  • Fake detection tips

For unlimited lookups, deal finder, and alerts, you can upgrade to Pro for $9.99/month.

What categories does it work with? +

FindCollectible works with ALL categories on eBay, including:

  • Pokemon cards
  • Sports cards (baseball, basketball, football, hockey)
  • LEGO sets
  • Sneakers
  • Funko Pops
  • Video games (retro and modern)
  • Comic books
  • Coins and currency
  • Watches
  • And millions more...
How accurate is the pricing data? +

Our pricing data comes directly from eBay's API and reflects actual sold listings from the past 90 days. This means you're seeing real prices that buyers actually paid, not inflated asking prices.

Keep in mind that condition, authenticity, and seller reputation can affect final prices. Always do your own research before making significant purchases.

The extension isn't showing badges on eBay pages +

Try these troubleshooting steps:

  1. Refresh the page - Sometimes eBay pages need a refresh
  2. Check the extension is enabled - Go to chrome://extensions and make sure FindCollectible is turned on
  3. Clear your cache - Press Ctrl+Shift+Delete and clear cached images and files
  4. Reinstall the extension - Remove and re-add the extension
  5. Check daily limits - Free users have 10 lookups per day

If problems persist, contact our support team.

How do I cancel my Pro subscription? +

You can cancel your Pro subscription anytime:

  1. Click the FindCollectible extension icon
  2. Go to Account settings
  3. Click "Manage Subscription"
  4. Select "Cancel Subscription"

Your Pro features will remain active until the end of your billing period. No refunds for partial months, but you won't be charged again.

Does FindCollectible sell my data? +

No. We take privacy seriously. FindCollectible:

  • Does NOT sell your personal data
  • Does NOT track your browsing history
  • Does NOT store your eBay login credentials
  • Only accesses eBay pages to display deal information

Read our full Privacy Policy for more details.

I found a bug. How do I report it? +

We appreciate bug reports! Please contact us with:

  • A description of the issue
  • Steps to reproduce the problem
  • Your Chrome version
  • Screenshots if possible

We typically respond within 24 hours and prioritize fixing bugs quickly.

Still Need Help?

Our support team is here to help you succeed.

Contact Support